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Shipping Protection

Offer package protection right in your cart — customers opt in to cover their order for a small fee at checkout, and you capture a share of the margin a third party used to keep. It’s native to Boost, backed by a licensed underwriter, and it turns a checkbox shoppers already want into a new line of profit for your store.

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What it is

Shipping Protection lets a shopper opt in to protect their order against loss, theft, or damage for a small fee at checkout. When a covered package goes missing or arrives broken, the claim is handled and the customer is made whole — without it coming out of your margin. Boost offers this natively in the cart your shoppers already use, backed by a licensed underwriter so it’s done the right way. And it’s structured as a partnered margin-share: you keep a cut of the premium instead of a third party keeping all of it. Boost’s cart already offers package protection today. Shipping Protection is the upgrade that turns it from a third party’s revenue line into yours — the same protection your shoppers see, now with the margin shared back to you.

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The problem it solves

Lost, stolen, and damaged packages are inevitable at scale — and they’re expensive. They drive “where’s my order” tickets, refunds, and reships, and they earn you one-star reviews for a mistake the carrier made. Protection is the fix shoppers happily pay for. The problem is how today’s options hand off the money:

• The third-party model keeps the margin for itself. With a Route-style provider, your customer pays the premium, you collect it, and you hand all of it to the third party. They keep the profit and own the claims experience — your brand gets sidestepped the moment a customer files a claim. You take the support hit; they take the margin.
• The “keep 100%” model carries regulatory risk. Self-funded apps let you keep every penny of the premium, but they’re explicitly not insurers — they make your store the uninsured backstop. That unlicensed self-insurance is exactly what’s now drawing scrutiny from insurance regulators.

Boost fixes the part that actually matters: you keep your share of the margin, and it’s done compliantly through a licensed underwriter.

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How it works

1. Turn it on in your cart. Protection appears as an option in the Boost cart your shoppers already use — your branding, no third-party widget bolted onto checkout. 2. Shoppers opt in at checkout. They see a small protection fee and choose to cover their order in one tap. Most shoppers keep it. 3. Covered orders are protected end to end. If a package is lost, stolen, or damaged, the claim is handled and the customer is made whole — backed by a licensed underwriter, so coverage is compliant and properly insured. 4. You capture your share of the margin. Premiums collected, net of claims, are split back to you as a partnered margin-share — the cut that used to leave your store now stays in it. 5. It all lands on the Moneyboard. Protection revenue, attach rate, and margin show up as their own stream, so you see exactly what the add-on earned you.

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What you get

• A new margin line on orders you’re already shipping. Premiums your shoppers happily pay become a revenue stream — a share that used to leave your store stays in it, at near-pure margin.
• Fewer “where’s my order” headaches. Covered shipments mean claims get resolved instead of landing as support tickets and angry reviews. Happier customers, lighter support load.
• Done the right way. Backed by a licensed underwriter — compliant and properly insured, not the unlicensed self-insurance that invites regulatory risk.
• More confidence at checkout. Shoppers who know their order is protected buy with less hesitation, which can lift conversion.
• Native to your store. One experience, your branding, in the cart your shoppers already use — not a generic third-party widget.
• Built for supplements and food brands. When orders are perishable, temperature-sensitive, or high-value, a lost or damaged package costs more — so protection your customers want, and margin you keep, matters even more.

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Works with your stack

• Do I have to rip out my current protection? No. Boost extends its existing in-cart protection integration — same placement your shoppers already see, now structured so the margin comes back to you. No rip-and-replace.
• Is this another app and another bill? No. Shipping Protection is part of Boost, running natively in the cart — not a separate widget to install, wire up, and reconcile. One platform, one cart.
• Does Boost self-insure or “keep 100%”? No — and that’s the point. This is a partnered margin-share via a licensed underwriter: you keep your share of the premium, and coverage is compliant and properly insured. None of the unlicensed-self-insurance exposure.
• How is it priced? It’s a margin-share, not a flat monthly add-on — you earn a cut of the premiums your shoppers pay, so it scales with the protection your store actually sells. See Boost Plans for how the margin-share works.
• What about supplements and food specifically? It fits perfectly — perishable and high-value orders are the ones where covered shipments and retained margin pay off most.

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🚀 Ready to protect and profit?

Give your customers the peace of mind they already want — and keep the margin a third party used to take. Native to your cart, backed by a licensed underwriter, no rip-and-replace.

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